Most of our products are returnable within 30 days of receipt, as long as they are undamaged and in re-sellable condition.
PLEASE NOTE: Any items that are monogrammed, customized, or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a full money refund will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours.
If for any reason you are not completely satisfied with your WUE Shop purchase, you can send it back for a exchange or refund. Items must be returned in their original condition. Return items that are worn and/or washed will not be accepted and will not be refunded or exchange.
We do not cover the return shipping cost, but exchanges will be shipped out at no additional cost.
Please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Ship your return to:
WUE Shop / Warehouse Uniform & Embroidery
10171 NW 58th ST
Doral, FL 33178
Once your return is received, your new item(s) will be shipped out at no additional cost or refund will be issued.